7cb Privacy Policy – How We Protect Your Data

1 About This Policy

This Privacy Policy explains how 7cb collects, processes, stores and protects personal information provided by users of the platform. It applies to all interactions with 7cb, including account registration, deposits, gameplay, customer support communications and use of the 7cb mobile application.

7cb is committed to handling your personal data responsibly. We collect only what is necessary for the platform to function properly and to deliver the services you have requested. This policy is written in plain language so that every member, regardless of their technical background, can understand how their data is used.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy. Together, these documents form the complete framework governing your use of 7cb. If you have any questions about anything covered in this policy, the support team is available to help.

2 Information We Collect

7cb collects personal information in several ways — directly from you when you register or interact with the platform, automatically through your use of the site and app, and in some cases from third-party verification services. The categories of data we collect include:

We do not collect sensitive categories of personal data such as racial or ethnic origin, religious beliefs, biometric data or health information. Where identity document copies are submitted for KYC purposes, these are used solely for verification and handled in accordance with the security measures described in Section 8.

3 How We Use Your Data

Personal data collected by 7cb is used for the following purposes:

• Account management: To create and maintain your account, process your registration and keep your account details up to date.
• Transaction processing: To process deposits and withdrawals in PKR via your chosen payment method, including JazzCash, Easypaisa, Raast and bank transfer.
• Identity verification: To confirm your identity and age in line with our obligations under the platform's know-your-customer process.
• Customer support: To respond to your queries, resolve disputes and investigate complaints effectively.
• Fraud prevention: To monitor account activity for unusual patterns, detect potential misuse and protect both members and the platform from fraudulent activity.
• Responsible gaming: To monitor gaming behaviour in accordance with our responsible gaming commitments and act appropriately where a concern is identified.
• Platform improvement: To analyse how members use the platform in aggregate, so that we can improve the casino, betting and live dealer experience over time.
• Marketing communications: To send you information about bonuses, promotions and platform updates — but only where you have opted in to receive such communications. You can opt out at any time from your account settings.

7cb will not use your personal data for any purpose that is incompatible with the reasons listed above. We do not use automated decision-making processes that produce legal or similarly significant effects on members without appropriate review.

4 Payment Information

All financial transactions on 7cb are processed in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via the following methods:

Payment data is processed through third-party payment gateways and is not stored in full on 7cb's own servers. When you initiate a deposit or withdrawal, the necessary transaction details are passed securely to the relevant payment provider using encrypted connections. 7cb retains a transaction reference and the amount involved for account records and audit purposes, but does not store full card numbers, mobile wallet PINs or bank account passwords.

You may only use payment methods registered in your own name. Third-party payment methods are not accepted. This restriction is in place to protect members and to ensure that funds can be returned to the correct source if a withdrawal is required.

5 Cookies & Tracking

7cb uses cookies and similar tracking technologies on the website and in the mobile app to ensure the platform functions correctly and to understand how members interact with it. Cookies are small data files stored on your device when you visit the site.

The types of cookies used on 7cb include:

• Essential cookies: Required for the platform to function. These handle session management, keep you logged in during a session and maintain your account preferences. The platform cannot operate properly without these.
• Analytics cookies: Used to understand how visitors navigate the platform — which pages are visited most often, how long sessions last and where members tend to drop off. This data is aggregated and does not identify you personally.
• Functionality cookies: Store your preferences such as language settings, preferred game categories and display options so the platform remembers them on future visits.
• Security cookies: Help detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious session behaviour.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent certain parts of the platform from functioning correctly. The 7cb mobile app uses equivalent local storage mechanisms to achieve the same purposes as cookies on the web platform.

7cb does not use third-party advertising cookies or cross-site tracking technologies that follow your activity outside of the 7cb platform.

6 Third-Party Sharing

7cb does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. In limited circumstances, we share data with the following categories of third party where it is necessary to deliver the platform's services:

• Payment processors: Transaction data is shared with payment service providers such as JazzCash and Easypaisa to process deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual obligations to handle your data securely.
• Identity verification services: Where KYC checks are required, your identity documents and personal details may be shared with a third-party verification provider for the purpose of confirming your identity and age. This data is not used for any other purpose.
• Game software providers: The casino games, live dealer tables and slot games available on 7cb are powered by third-party software providers. Gameplay data — including bet amounts and game outcomes — may be logged by the provider's systems as part of the game operation. These providers do not receive your personal identity details.
• Customer support tools: Support communications may be managed through a third-party helpdesk system. Communications you send to 7cb support are stored within this system for the duration necessary to resolve your query.
• Legal obligations: In cases where 7cb is required to disclose information by applicable law or in response to a valid legal process, we will comply with such requirements. Where possible and permitted, we will notify you of such a disclosure.

All third parties with whom 7cb shares personal data are subject to contractual data protection obligations. We do not share data with any party for their own independent marketing purposes.

7 Data Retention

7cb retains personal data for as long as is necessary for the purposes described in this policy. In practice, this means:

• Active accounts: Personal data is retained for the full duration of your account's active status plus a reasonable period thereafter to handle any outstanding queries or disputes.
• Closed accounts: Following account closure, basic account and transaction records are retained for a period in line with standard record-keeping requirements. This ensures we can resolve any post-closure disputes or respond to enquiries about historical transactions.
• KYC documentation: Identity verification documents submitted during the account verification process are retained for the period required and then securely deleted.
• Support communications: Records of support interactions are kept for a period sufficient to allow follow-up on any related issues and are then deleted or anonymised.
• Marketing data: If you have opted out of marketing communications, your preference is recorded and retained so that we do not inadvertently contact you again. The underlying contact data is not actively used for marketing once an opt-out has been registered.

When personal data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

8 Security Measures

Protecting your personal data is a priority at 7cb. We have implemented a range of technical and organisational security measures to guard against unauthorised access, loss or misuse of personal information:

• Encryption: Data transmitted between your device and 7cb's servers is protected using SSL/TLS encryption. This applies to account login, deposit and withdrawal flows and all account management pages.
• Access controls: Access to member data within 7cb's internal systems is restricted on a need-to-know basis. Staff members only have access to the data required to carry out their specific role.
• Password protection: Account passwords are stored in hashed form and are not accessible in plain text by any member of the 7cb team. 7cb staff will never ask for your password.
• Session security: User sessions are managed with security tokens that expire after periods of inactivity. You are encouraged to log out fully after each session, particularly on shared or public devices.
• Fraud monitoring: Automated systems monitor account activity for patterns consistent with unauthorised access or fraudulent use, and flag suspicious activity for review.

While 7cb takes reasonable and appropriate steps to protect your data, no internet-based platform can guarantee absolute security. You also have a role to play in keeping your account safe — use a strong, unique password, do not share your login credentials and contact support immediately if you notice anything unusual on your account.

9 Your Rights

As a 7cb member, you have the following rights regarding the personal data we hold about you. To exercise any of these rights, contact the support team with your request.

To make any data rights request, contact 7cb support with your full name, registered email address and a clear description of your request. We will acknowledge your request promptly and aim to respond in full within a reasonable period.

10 Children

The 7cb platform is strictly intended for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. Registration is not permitted for minors, and by completing the registration process, you confirm that you meet the minimum age requirement.

If 7cb becomes aware that personal data has been collected from a person under 18, the account will be closed immediately, any funds will be handled in accordance with our terms regarding underage accounts and the personal data associated with the account will be deleted. If you are a parent or guardian and believe your child has registered on 7cb, please contact support immediately so that we can take prompt action.

11 Policy Updates

7cb may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable data protection standards or improvements to how we communicate our practices. When updates are made, the revised policy will be published on this page with an updated date shown at the top.

For significant changes that materially affect how we use your personal data, 7cb will notify registered members via the email address associated with their account. We recommend reviewing this page periodically to stay up to date, particularly before making any significant account activity such as a large deposit or withdrawal.

Your continued use of the 7cb platform following a policy update constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes, you may close your account by contacting support. Any data collected prior to the update will continue to be handled in accordance with the policy that was in effect at the time of collection, to the extent possible.

12 Contact

If you have any questions about this Privacy Policy, wish to exercise one of your data rights or have a concern about how your personal information has been handled, please get in touch with the 7cb support team:

For questions about account terms, please visit the Terms and Conditions page. For information about managing your gaming activity, including deposit limits and self-exclusion options, visit the Responsible Gaming page. Common questions are also addressed in the FAQ.

This Privacy Policy is written in English for users of the 7cb platform in Pakistan. In the event of any ambiguity or dispute regarding interpretation, the version of this policy published on this page at the time of the relevant event will be considered authoritative.